Complaint

You can submit a complaint on behalf of someone else. Before we can investigate the complaint, a consent form must be signed by the person you are making the complaint on behalf of. We may also need to contact the other person to confirm details of the complaint. Download the Permission for another person to act on my behalf declaration and attach a completed copy at the end of this Complaint Form.

[1200 word limit]

Did you speak to a staff member? If so, please provide their name. [1200 word limit]

[500 word limit]

In some situations, we may decide that a complaint would be best handled by being transferred to the appropriate organisation being complained about or regulatory authority (ie Police) for action.

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