Complaint Leave this field blank * First name * Last name Phone number Mobile number * Address Line 2 * Email address * Are you making this complaint on behalf of someone else? You can submit a complaint on behalf of someone else. Before we can investigate the complaint, a consent form must be signed by the person you are making the complaint on behalf of. We may also need to contact the other person to confirm details of the complaint. Download the Permission for another person to act on my behalf declaration and attach a completed copy at the end of this Complaint Form. Yes No * What is your complaint about? [1200 word limit] Did you speak to a staff member about this matter? If the answer is yes, please name the staff member. * What steps have you taken to resolve your complaint? Did you speak to a staff member? If so, please provide their name. [1200 word limit] * How would you like the NLC to resolve your complaint?* [500 word limit] * If necessary, do you consent to us transferring your complaint? In some situations, we may decide that a complaint would be best handled by being transferred to the appropriate organisation being complained about or regulatory authority (ie Police) for action. Yes No Contact Preference Email Phone Post Attach files Fields with a * are required Submit
